Self-order and
payment kiosks give customers the flexibility and privacy they desire by putting them in control of their transactions.
In fact:
- 64% of Millennials prefer self-service kiosk solutions
- Self-pay kiosks cut customer wait times by approximately 30%, decreasing line “drop out” effects
- Bill payment kiosks allow the 11% of adults who do not bank with financial institutions to conveniently pay their bills
There are also clear financial advantages to businesses:
- Brands report up to 30% higher average transactions via kiosks
- Repeat business increases as much as 35% when self-pay kiosks are available
- Digital kiosks enhance brand awareness by 48%
- Interactive kiosks can provide additional revenue via per-transaction convenience fees to the customer and up-selling opportunities
