The enGAGE platform includes:
* Device Configuration
Devices to be managed by enGAGE may be pre-configured to enable fast registering and licensing of remote clients. Device configuration provides central management of hardware components and external system interfaces such as ticketing APIs and payment processing gateways.
* Device Monitoring and Management (remote commands)
The device dashboard provides an overview of the statuses of all devices, with the ability to quickly drill down into hardware component health and to initiate commands such as reboots to the remote devices.
* Application Management
Client-side applications are centrally managed from the enGAGE server, with integrated revision control across configuration and deployment.
* Alert Management
Configure and manage alerts easily across all of your devices. Pre-defined component alerts allow easy configuration of email and text messaging distribution for desired event notifications.
* User and Role Management
Define users and easily manage access to specific functions via enGAGE's Role Management subsystem.
* Transaction Management
Easily monitor and report on any type of transaction including product sales, payments, coupon dispensing, voucher redemption, and more.
* Content Management
Easily upload content such as digital signage media and product information to the enGAGE IoT server and distribute to remote devices.
* Custom Dashboards
Extensibility and single-sign-on features allow the fast creation and deployment of custom dashboards that allow you to manage data using your own terminology and viewpoint.
* Business/Location Management
Define businesses and locations to allow granular management of devices and content and reporting of usage, alerts, and transactions.
* Product Management
Products and product catalogs are easy to manage within enGAGE IoT server. Custom attributes and printed items provide the flexibility you need to sell and deliver tickets, gift cards, and virtual inventory products.
* Reporting and Analytics
Drill down into user sessions, device heartbeats, transactions and more so your system’s operational efficiency is always at your fingertips.