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Kiosk Services

Our Kiosk design and service experts 
are ready to help with your unique needs.

Design & Engineering

KIOSK DESIGN & ENGINEERING

Whether you need a completely custom kiosk solution or smaller changes to a modular kiosk system, your needs come first when if comes to designing and engineering.

SOFTWARE ENGINEERING

Functionality, architecture and design are a part of our services for your digital kiosk project.

Prototype & Production manufacturing

Kiosk Manufacturing & Rapid Prototyping

Our full-service manufacturing facilities enable rapid prototyping, allowing customers to visit our facilities and examine their kiosks before proceeding to production.

MANUFACTURING

Our four ISO-9001:2018 manufacturing facilities are located conveniently across the U.S. Let us know if you’re in town and would like to take a tour.

ASSEMBLY & INTEGRATION

Assembly, Integration & Testing

We assemble and test each kiosk at REDYREF facilities to ensure everything is working perfectly before it ships.

Software Integration & Testing

Whether using your software or ours, we load and test it here before delivering the kiosk to you. 

System Assembly & Kitting

Components are kitted and shipping is provided for multi-element deployments.

Installation & Project management

redyref kiosk installation

Installation & Removal

Our team will go on-site to install your new kiosks and/or remove any existing kiosks.

SITE SURVEY

We can survey and assess the deployment environment for pre-installation and site readiness.

DATA & ELECTRICAL

Our team can set up site-specific CAT5e or 6 data drops and power drops.

DEPLOYMENT

Supplemental deployment management services are available.

SUPPORT & MONITORING

Kiosk support center

Our help desk provides remote diagnostics and site support.

monitoring & Management

Agents install, monitor and proactively manage kiosks.

SOFTWARE BACKUP

We keep a backup and can help with data restoration, patching and updating software.

Maintenance & Replacement

Regularly scheduled maintenance keeps systems running smoothly.

Content management & Reporting

Content Management System (CMS) and reporting dashboards track system and software functions.

TRAINING

concierge

You can opt for a dedicated line for store personnel who are servicing kiosk systems.

STAFF TRAINING

After installation, we will train your staff either on-site or via webinar at a later date.

ONLINE LIBRARY

The services library is both web and phone-based and offers user manuals and service manuals to make maintenance easy.

Maintenance & Replacement

Regularly scheduled maintenance keeps systems running smoothly.

SERVICE MANUALS

Field service manuals and guides are housed either on-site in a hard copy or online.

END-TO-END LIFECYCLE OF SERVICES

Services to match where your device lives.

Questions, Queries or Comments?

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