REDYREF's Engage IoT kiosk management platform brings together kiosk & digital signage software, websites, and mobile apps under a single, easy-to-use umbrella. This empowers you with real-time control over various digital touch points for customer relationship management (CRM), social media interactions, and cloud-connected devices and services. With our user-friendly system, you can effortlessly oversee self-service kiosks, digital signs, and smart IoT devices, all from a centralized source.
Discover our extensive suite of customer engagement software products, designed to bridge the gap between you and your customers. Our software offers a wide array of features, ranging from operating system security and lockdown to remote monitoring and reporting. It grants you significant flexibility in deploying content across all your devices.
At the core of the Engage Platform lies the Engage IoT Server, serving as the central hub for remote configuration, monitoring, and control of kiosks and other distant devices. This pivotal component also drives data-driven business results.
Within the Engage Portal, a selection of single-sign-on (SSO) applications enables the management of a diverse array of supplementary functions. These functions encompass tasks such as overseeing digital signage playlists and handling customer-specific elements.
Engage for Windows is a versatile software suite ensuring connectivity, security, and extensibility for Windows-based devices, seamlessly integrating hardware components, the Engage IoT Server, and external systems.
Key components include:
Secure Lockdown: Protects devices, restricting user access to desktop and unauthorized sites, while enhancing user experience with features like session timeouts and on-screen keyboards.
Application Manager: Maintains a secure connection to the Engage IoT Server for instant remote device commands.
Device Manager: Bridges hardware components, reporting status to the IoT Server, and integrating with external services like databases and payment gateways.
Redundancy Engine: Offers device-level reliability through configurable redundant hardware pairs.
Security Manager: Monitors device security and health via sensors, providing timely alerts.
Service Manager: Ensures operational continuity of Engage services with remote updates.
File Upload Manager: Easily captures, associates, and uploads files like photos and signatures to the Engage IoT Server for storage and reporting.
Seamless Authentication: The Engage Platform employs a single-sign-on architecture, ensuring secure and seamless navigation through function-specific applets.
Easy Integration: Extensibility lies at the core of the Engage Platform, allowing partners and third parties to seamlessly integrate custom functionalities into the Engage Portal.
Effortless Device Setup: Device configuration streamlines the management process, enabling swift registration and licensing of remote clients. It centralizes control over hardware components and external system interfaces like ticketing APIs and payment gateways.
Comprehensive Device Oversight: The Device dashboard offers an overview of device statuses, facilitating detailed checks on hardware component health and the initiation of remote commands such as reboots.
Streamlined Application Management: Engage Server centrally manages client-side applications, featuring integrated revision control across configuration and deployment.
Effective Alert Handling: Configure and manage alerts effortlessly across all devices or specific ones. Pre-defined component alerts simplify email and text message notifications for desired events.
User and Role Control: Utilize Engage's Role Management subsystem to define users and efficiently manage access to specific functions.
Transaction Monitoring: Easily track and report various transactions, including product sales, payments, coupon distribution, and voucher redemption.
Simplified Content Management: Upload digital signage media and product information to Engage IoT Server for distribution to remote devices.
Tailored Dashboards: Leverage extensibility and single-sign-on features for swift creation and deployment of customized dashboards, aligning data management with your preferences.
Precise Business/Location Management: Define businesses and locations for detailed device and content management, as well as usage, alert, and transaction reporting.
Efficient Product Handling: Manage products and catalogs with ease within Engage IoT Server. Custom attributes and deliverable items facilitate sales of tickets, gift cards, and virtual inventory products.
Insightful Reporting: Access detailed insights into user sessions, device status, transactions, and more for constant operational efficiency monitoring.
REDYREF recently rolled out a custom payment kiosk for Mister Mister, a large and rapidly growing national chain of car washes. Check them out at our manufacturing facility, being readied for shipment!
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#carwash #mistermister #kiosks #digitalkiosks #interactivekiosks #paymentkiosks #customkiosks #kioskmanufacturing
REDYREF designs, fabricates, manufactures, deploys and services touch screen and non-touch digital directories for a wide range of applications.
Our self-service kiosk solutions are ideal for multiple deployment environments, including corporate, educational, healthcare and government, and include customized software integrations as required.
Learn more at the link in bio.
#kiosks #technology #innovation #selfservice #touchscreen #kiosk #touchscreenkiosk #selfservicekiosk #wayfindingkiosk #directory #digitaldirectory #wayfinding #navigation
Meet the REDYREF Media Tower!
The Media Tower showcases the best of REDYREF’s design philosophy. Able to be used as either an indoor or outdoor kiosk, it is built to withstand constant, day-to-day use, as well as stand up to natural environmental stressors like wind, rain, and snow.
Designed to assist with directory functions such as city navigation or shopping mall layouts, the Media Tower is outfitted with a durable and inviting static or interactive display. Its exterior can be customized with a wide variety of colored powder coat options as well as additional components such as HD cameras.
The extra-large screen also provides an engaging vehicle to promote your brand or display paid advertisements.
Learn more about the Media Tower -- download the spec sheet on our website!
Link in bio.
#digitalsignage #digitalkiosks #selfservice #interactivekiosks #touchscreens #technology #kiosks #selfservicekiosks #selfserve #innovation #directories #digitaldirectories
Self-ticketing kiosks can increase sales and revenue while improving guest satisfaction. They help manage foot traffic, and reduce labor costs while enhancing user experience.
- Versatile: Can be used in both indoor and outdoor venues
- Convenient: Gives consumers 24/7 access to a product or service
- Fast: No waiting at will-call to pick up tickets or waiting for an available agent to be free to process an order
- Cost-effective: Reduce staffing needs and other similar expenses/overhead
- Increased revenue: Greater opportunities for hands-off upselling/cross-selling of products and services via incremental sales
Request a quote at the link in bio or call us at 800-628-3603.
#ticketing #redyref #kiosks #selfticketing #selfservice #design #service #manufacturing #ticketbooth #touchscreen #technology
There are many reasons why government and public agencies are moving to digital kiosks in many environments, and making that move depends a lot on the target audience with which they are trying to work. But the underlying rationale revolves around one key factor, and that’s the desire to clearly and easily communicate information of all types -- including information that is frequently changing, or may even play a part in keeping people safe from harm.
Link in bio.
#digitalsignage #digitalkiosks #selfservice #interactivekiosks #touchscreens #technology #kiosks #selfservicekiosks #selfserve #innovation #directories #digitaldirectories #DMV #government #courthouses #libraries
The annual REDYREF holiday luncheon was a huge success! 🎉 We are so grateful for our amazing team, and hope everyone had a blast getting together and welcoming LiveWire Digital into the fold.
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#happyholidays #merrychristmas #digitalkiosks #kiosksoftware #celebrate #grateful #gratitude #teamwork #manufacturing #kiosks
Whether you need a completely custom kiosk solution or smaller changes to a modular kiosk system, your needs come first when it comes to designing and engineering.
Functionality, architecture and design are a part of our services for your digital kiosk project.
Our full-service manufacturing facilities enable rapid prototyping, allowing customers to visit our facilities and examine their kiosks before proceeding to production.
Request a quote at the link in bio or call us at 800-628-3603.
#redyref #kiosks #ticketing #custom #branded #ticketbooths #tickets #design #engineering
Meet the REDYREF Razor 2.0 Kiosk!
The Razor is a freestanding kiosk that offers a modern, flexible design ideal for indoor digital signage, directory assistance, and interactive wayfinding applications.
Available in a wide range of powder coat colors, the exterior provides ample space for additional branding and advertisements.
Components and integrations include receipt printers and NFC/EMV payment options, making it a truly multi-purpose kiosk solution appropriate for a variety of environments from retail to food service and beyond.
Learn more about the REDYREF Razor 2.0 -- download the spec sheet!
Link in bio.
#digitalsignage #digitalkiosks #selfservice #interactivekiosks #touchscreens #technology #kiosks #selfservicekiosks #selfserve #innovation #paymentkiosks #directorykiosks #digitaldirectories #wayfinding #directories #digitalsignage
