Each client who approaches us has a project requirement or idea that they need to implement and deploy successfully.

We evaluate the project requirements and use our employees’ expertise to recommend kiosk designs and components that will meet the functional and aesthetic needs of the customer.

Besides' each customer's unique needs, our industrial designers create, plan and style each custom kiosk with a number of other factors in mind, including usability, ergonomics and aesthetics. They also consider current market trends and the outlook of particular industries whenever it makes sense to do so.

Our design team then combines all of the above into initial sketches of kiosk design ideas for presentation to the client, who then selects the concept that most represents what they hope to achieve.

Once the customer provides approval of all the engineering details, we can move forward with in-house prototype fabrication. The importance of being able to carry out every process under one roof cannot be overstated, as it means we have complete control to keep a project within our clients’ budgets and timelines. In fact, we even have customers come by and watch the metal being bent and welded together at times!

The electronic components that were approved in the engineering phase are purchased and brought to our facilities, then assembled into the kiosk enclosure as they come off the production line. 

During the prototyping stage, we sometimes have pieces that don’t fit perfectly, illustrating the RedyRef advantage yet again. Because we fabricate in house, we are able to make most engineering “tweaks” immediately and re-fabricate parts quickly and easily, resulting in full runs of end products that meet the client’s requirements and expectations and allow them to go to market quickly.