Interactive Touch Screen Kiosks

Touchscreen interactive kiosks are popular for many applications and environments. They can be configured in multiple ways to meet the needs of businesses and end users. 

Most touch screen kiosks include:

- Capacitive touch screens in sizes ranging from 12" to 100". Common sizes include 19", 22", 32", 42", 46" and 55" displays with custom dimensions available

- Use-specific component integrations, including but not limited to: credit card readers, receipt / ticket printers, keypads, signature pads, bill / coin collectors, and barcode scanners

- Customized software to allow for payment, ordering, ticketing, or dispensing

- External branding opportunities on kiosk's surface area via decals or vinyl wraps or digitally as part of the kiosk's "attract" screen

- Choice of form factor i.e. floor-standing, wall-mounted or counter-mounted

Touch screen kiosk software is the "brain" of the kiosk. It is what allows the kiosk to perform various functions as required. Kiosk software can be purchased and used "as-is" for simple tasks, or customized to meet more complex needs of businesses and end users.

Kiosk software can be developed and installed on a wide range of digital kiosks for many different use cases:

- Self-ordering (quick-service [QSRs] and fast casual restaurants) 

- Self-payment (bills, QSRs, retail)

- Vending (retail)

- Directory and wayfinding (office buildings, transportation hubs, shopping malls, college and government campuses, "smart city")

- Telehealth / telemedicine

- Visitor management / digital receptionist

- Digital advertising

 - Self-ticketing (stadiums, amusement parks, entertainment venues)

Interactive touch screen kiosks are designed to simplify end users' interactions across a variety of environments. These include: 

- Food service, including quick service restaurants (QSRs), fast food, fast casual, and commissary uses

- Retailers, including "big box", specialty, and grocery

- Entertainment venues and centers which allow customer self-ticketing for concerts, clubs, sporting events, and park entry

- Companies, government agencies and colleges that wish to make navigating their campuses easier

- Airports and municipal transit authorities

Interactive touch screen kiosks can provide a variety of benefits to both end users and to those who wish to deploy them:

- Kiosks allow visitors to help themselves, rather than search for an available employee to direct them to where they need to go, reducing frustration

- Self-pay kiosks cut customer wait times by approximately 30%, decreasing line “drop out” effects

- Bill payment kiosks allow the 11% of adults who do not bank with financial institutions to conveniently pay their bills

- Brands report up to 30% higher average transactions via kiosks

- Repeat business increases as much as 35% when self-pay kiosks are available

- Digital kiosks enhance brand awareness by 48%

- Interactive kiosks can provide additional revenue via per-transaction convenience fees to the customer and up-selling opportunities

REDYREF is a full-service provider of turn-key interactive touch screen kiosk solutions. We have been designing, manufacturing and deploying kiosks for more than 100 years. 

Our integrated business model is unique in the industry and allows us to be involved holistically in the kiosk development process from design through deployment.