REDYREF's Engage IoT kiosk management platform brings together kiosk & digital signage software, websites, and mobile apps under a single, easy-to-use umbrella. This empowers you with real-time control over various digital touch points for customer relationship management (CRM), social media interactions, and cloud-connected devices and services. With our user-friendly system, you can effortlessly oversee self-service kiosks, digital signs, and smart IoT devices, all from a centralized source.
Discover our extensive suite of customer engagement software products, designed to bridge the gap between you and your customers. Our software offers a wide array of features, ranging from operating system security and lockdown to remote monitoring and reporting. It grants you significant flexibility in deploying content across all your devices.
At the core of the Engage Platform lies the Engage IoT Server, serving as the central hub for remote configuration, monitoring, and control of kiosks and other distant devices. This pivotal component also drives data-driven business results.
Within the Engage Portal, a selection of single-sign-on (SSO) applications enables the management of a diverse array of supplementary functions. These functions encompass tasks such as overseeing digital signage playlists and handling customer-specific elements.
Engage for Windows is a versatile software suite ensuring connectivity, security, and extensibility for Windows-based devices, seamlessly integrating hardware components, the Engage IoT Server, and external systems.
Key components include:
Secure Lockdown: Protects devices, restricting user access to desktop and unauthorized sites, while enhancing user experience with features like session timeouts and on-screen keyboards.
Application Manager: Maintains a secure connection to the Engage IoT Server for instant remote device commands.
Device Manager: Bridges hardware components, reporting status to the IoT Server, and integrating with external services like databases and payment gateways.
Redundancy Engine: Offers device-level reliability through configurable redundant hardware pairs.
Security Manager: Monitors device security and health via sensors, providing timely alerts.
Service Manager: Ensures operational continuity of Engage services with remote updates.
File Upload Manager: Easily captures, associates, and uploads files like photos and signatures to the Engage IoT Server for storage and reporting.
Seamless Authentication: The Engage Platform employs a single-sign-on architecture, ensuring secure and seamless navigation through function-specific applets.
Easy Integration: Extensibility lies at the core of the Engage Platform, allowing partners and third parties to seamlessly integrate custom functionalities into the Engage Portal.
Effortless Device Setup: Device configuration streamlines the management process, enabling swift registration and licensing of remote clients. It centralizes control over hardware components and external system interfaces like ticketing APIs and payment gateways.
Comprehensive Device Oversight: The Device dashboard offers an overview of device statuses, facilitating detailed checks on hardware component health and the initiation of remote commands such as reboots.
Streamlined Application Management: Engage Server centrally manages client-side applications, featuring integrated revision control across configuration and deployment.
Effective Alert Handling: Configure and manage alerts effortlessly across all devices or specific ones. Pre-defined component alerts simplify email and text message notifications for desired events.
User and Role Control: Utilize Engage's Role Management subsystem to define users and efficiently manage access to specific functions.
Transaction Monitoring: Easily track and report various transactions, including product sales, payments, coupon distribution, and voucher redemption.
Simplified Content Management: Upload digital signage media and product information to Engage IoT Server for distribution to remote devices.
Tailored Dashboards: Leverage extensibility and single-sign-on features for swift creation and deployment of customized dashboards, aligning data management with your preferences.
Precise Business/Location Management: Define businesses and locations for detailed device and content management, as well as usage, alert, and transaction reporting.
Efficient Product Handling: Manage products and catalogs with ease within Engage IoT Server. Custom attributes and deliverable items facilitate sales of tickets, gift cards, and virtual inventory products.
Insightful Reporting: Access detailed insights into user sessions, device status, transactions, and more for constant operational efficiency monitoring.
Wishing all of our customers, partners and incredible team members a happy and healthy 2025!.
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#welcome2025 #newyears2025 #newyearseve #NYE #HappyNewYear #HNY #celebrate #kiosks #selfservice #newYear
✨ To all of our customers, vendors, partners and of course, team members, the very merriest of Christmases to you! 🎄
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#merrychristmas #happyholidays #gratitude #team #christmas2024 #holidays2024 #xmas2024 #partners #vendors #thankful #holidays
Honestly our holiday balloon game really is the STRONGEST. 🎈🎄
Thank you to our entire team for coming out for our annual holiday lunch. We are grateful for each and every one of you! 💕
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#holidays #merrychristmas #happyholidays #teambuilding #holidayparty #gratitude #fun #party #digitalkiosks #kiosks #selfservice #balloons
Rewatching Die Hard last night in preparation for the holidays and realizing that it may have introduced one of the very first and most amazing/terrible instances of a touchscreen kiosk. And, Retroist agrees (link in bio)!
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#DieHard #YippieKiYiYay #touchscreenkiosk #digitalkiosk #kiosks #happyholidays #buildingdirectory #nakatomiplaza #digitaldirectory #directories #christmasmovies #retroist
🧼💳 Go Cashless, Eliminate Germs!
Did you know handling cash can spread germs? Going cashless with RedyRef’s Reverse ATM kiosks helps create a safer, cleaner environment for your business and customers. Here’s why:
🔹 Reduced Contact: No more exchanging bills or coins, minimizing physical touchpoints.
🔹 Improved Hygiene: Cash carries bacteria—cashless payments keep hands clean.
🔹 Faster Transactions: Keep lines moving while prioritizing health and safety.
Make the switch to cashless solutions and show your commitment to a healthier guest experience!
Lean more about Reverse ATMs and Cash-to-Card Kiosks on our website (link in bio).
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#GoCashless #CleanAndSafe #CashToCard #RedyRef #innovation #kiosks #selfservice #reverseatms #cashless #cashfree #digital
🥗 Fresh, Fast, and Convenient: Meet REDYREF’s Smart Food Fridge!
Say goodbye to boring vending machines and hello to fresh, ready-to-eat meals with our Fresh Food Fridge! Perfect for offices, gyms, schools, and more, this smart refrigerated vending machine keeps your favorite meals and snacks fresh while offering a seamless self-service experience.
💳 Cashless Payments: Quick and secure with no hassle.
📊 Real-Time Inventory Tracking: Ensures it’s always stocked with what customers want most.
🌟 Freshness Guaranteed: Perfect for those on-the-go who want convenient meal options.
🍎 Learn more on our blog (link in bio)!
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#SmartVending #FreshFoodFast #innovation #kiosks #digitalkiosks #selfservice #freshfood #foodfridge #rfidvending #vendingkiosks #rfid #cashless
🎟️ Game Day Made Easier with Reverse ATMs & Cash-to-Card Kiosks!
Say goodbye to fumbling with cash at the stadium! 🏟️ Cash-to-card kiosks are transforming sports arenas and stadiums by offering fans a seamless, cashless way to pay for everything from snacks to merch.
Curious how these kiosks enhance the fan experience AND improve operations? Check out our latest blog (link in bio)!
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#GameDay #CashToCard #ReverseATMs #StadiumSolutions #FanExperience #REDYREF #CX #customerexperience #kiosks #digitalkiosks #cashless #cashfree
💳 Reverse ATMs: More Than Just a Convenience!
Did you know cash-to-card kiosks and reverse ATMs are transforming how businesses handle payments? From tourist destinations and schools to amusement centers and even healthcare facilities, these versatile kiosks make transactions easier, safer, and more efficient for everyone!
Check out 8 innovative ways they’re being used across different industries and see how they can work for your business. 🚀 (link in bio!)
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#CashToCard #ReverseATMs #Innovation #SeamlessTransactions #REDYREF #SmartSolutions #cashlesspayments #cashless #cashfree
