Airport Landing Fee Payment Kiosks: Common Questions

Airport landing fee payment kiosks have become an increasingly common self-service solution at airports worldwide, especially at busy regional airports with limited staff. Designed to streamline the payment process for landing fees, these kiosks offer convenience and efficiency for pilots and facility operators. In this blog post, we will address some of the most common questions we are asked about these popular digital kiosk systems.

Airport Landing Fee Payment Kiosks by REDYREF

How do airport landing fee payment kiosks work?

Landing fee kiosks are user-friendly, self-service machines that guide pilots and operators through the payment process. These kiosks typically feature touchscreen displays with intuitive interfaces. Users can select their desired options, enter necessary information such as aircraft details and payment amount, and complete the transaction electronically. The kiosks communicate with airport systems to validate the payment and record the transaction.

What payment methods are accepted at the kiosks?

Airport landing fee kiosks usually accept a variety of payment methods to cater to user preferences. Commonly accepted payment methods include credit cards, debit cards, and electronic funds transfers. Some kiosks may also support contactless payment options, such as NFC-enabled cards or mobile payment apps like Apple Pay or Google Pay. 

The availability of different methods may vary depending on the specific kiosk and airport, but REDYREF is able to manufacture and integrate kiosks with nearly any type of payment processing system required. 

Are the kiosks secure for processing payments?

Security is a top priority for landing fee payment kiosks. REDYREF’s are designed with robust features to ensure the safe processing of payments. They incorporate encryption protocols to protect sensitive data during transmission, and tamper-proof locks to prevent unauthorized access to the kiosk's internal components. Additionally, the kiosks adhere to industry standards and compliance regulations to maintain the highest level of security.

Can I pay landing fees for multiple aircraft in a single transaction?

Yes, many airport landing fee payment kiosks allow users to pay landing fees for multiple aircraft in a single transaction, and REDYREF’s software can be customized to include this feature which simplifies the payment process, especially for operators managing multiple flights. Users can enter the necessary details for each aircraft and complete the payment all at once by selecting the option to pay for multiple aircraft.

Are there any additional fees or charges associated with using the kiosks?

Generally, the purpose of these kiosks is to provide a convenient and cost-effective payment method for landing fees. Therefore, the use of landing fee payment kiosks typically does not incur additional fees beyond the landing fees themselves. However, it's essential to review the specific terms and conditions of the airport and the kiosk provider to confirm if any additional charges apply.

Airport Landing Fee Payment Kiosks at Boca Raton Airport

Can I receive a receipt or proof of payment from the kiosk?

Yes, airport fee payment kiosks generally provide users with a receipt or proof of payment. Once the transaction is completed, a receipt is generated that can be printed or emailed to the user. This serves as proof of payment and can be used for record-keeping or reimbursement purposes.

What happens if there is an issue with the payment or transaction?

In the event of an issue with the payment or transaction, airports typically have support mechanisms in place to assist users. This may involve contacting a dedicated support team or visiting an airport service desk for resolution. It's advisable to have relevant transaction details, such as date, time, and payment confirmation handy when seeking assistance to expedite the troubleshooting process.

Are the kiosks available 24/7 or only during specific hours?

The availability of these kiosks can vary depending on the specific airport and its operating hours. Larger airports may offer 24/7 access to these kiosks to accommodate flights arriving and departing at any time. However, smaller regional airports may have specific operating hours for their kiosks, aligning with their flight schedules. It is recommended that users check with their respective airports for the exact availability of the kiosks.

Can I access past payment records or transaction history?

Many airport landing fee payment kiosk systems maintain a record of past payment transactions, and REDYREF is able to customize solutions to include this feature. However, the accessibility of these records may vary depending on the airport's system infrastructure and data retention policies. Some airports provide online portals or dedicated platforms where users can access their transaction history by logging in with their account details. Alternatively, users may contact the airport's finance or billing department to request transaction records if needed.

Are the kiosks available at all airports or only specific ones?

The availability of fee payment kiosks will vary from airport to airport. While larger airports and major regional hubs are more likely to offer these kiosks, smaller airports might still rely on traditional payment methods or alternative systems. We suggest that users check with the specific airport they are visiting to inquire about their availability.


Airport landing fee kiosks have transformed the way aviation facilities process payments. As they continue to rapidly adopt new self-service technologies, these kiosks serve as yet another example of the positive effect kiosk automation can have on airport operations. Interested in learning more about these solutions? Contact REDYREF today, or call 1-800-628-3603 for more information.

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